The acid test of a (re)insurance broker’s service should be judged by the quality of its claims handling. We believe in active claims negotiation and fast and effective step-by-step guidance leading to an efficient settlement and collection process.
Head of Claims
Divisional Director, Claims
The same level of focused commitment and expertise should be expected when the policy is called upon to respond as when it was first purchased. This is why we are actively involved in programme design, incorporating claims procedures and protocols to ensure that all parties are aware of the claims management process from day one.
The claims team has a reputation for being thorough, tenacious and creative. Claims negotiation and settlement is not outsourced or off-shored; it is handled by our team - your team - in London. The claims team is integral to the placement teams and is highly qualified and experienced in all of the business in which the firm specialises.